Frequently Asked


Q: What is your COVID-19 protocol?

A: Snowmass Sports continues to monitor the spread of COVID-19. We are continuing to serve our customers while taking proactive precautions across our organization to keep our customers and employees safe. As a precaution, we have communicated to our team that they should remain at home if they are experiencing a cough or fever. Employees’ temperatures are being monitored daily!

Snowmass Sports encourages social distancing while shopping in our store.  Face masks required to enter our store and we are not exceeding store capacity. We take advantage of UV light sanitization of helmets, we are disinfecting boots and deep clean our shop daily.

We are committed to your safety – please call us with any questions at 800-950-3567 or 970-923-3567.

Q: Do you offer curbside pick-up?

A: Yes, we offer curbside pick-up. Please call us at 800-950-3567 or 970-923-3567 to arrange a curbside pick-up.

Q: How do I make a reservation?

A: Simply click “Reserve Now” and follow the easy steps.

Q: Can I exchange my equipment if I want something different?

A: Skiers and Riders often change models and/or lengths during the course of their stay. You can exchange at any time. We want to make sure you have a great time on the hill.

Q: What are your hours, and can we pick up our equipment the day before our first ski/board day?

A: Our shop hours are from 8:00 to Late daily, and you may pick up your equipment the day before your first ski/board day any time after 4pm.

Q: What if I don’t know my ski boot size?

A: Our ski boots have been selected for their comfort and performance. Your boot will most likely be the exact same size as the shoe you are currently wearing. Our trained technicians will convert your shoe size and fit each customer individually in our shop to ensure a proper fit before you hit the hill.

Q: Can I reserve a specific ski?

A: Simply include the specific request in the ‘Comments’ section, and we will reserve based on the information received and availability.

Q: What is the largest ski boot and snowboard boot in your inventory?

A: We carry up to a size 15 ski boot and 13 snowboard boot, advanced reservations are strongly recommended as we have limited quantities in those sizes.

Q: What if I have my own boots?

A: Simply choose the package you would like to reserve and we can adjust the price upon your arrival, provided your boots meet industry standards (i.e. no excessive wear)

Could not find your answer?

No problem – contact us!


  • Snowmass Sports are more than just a ski shop--they are a family owned business that has been in business on the Snowmass Mall for over 30 years, and you can trust them to give you the perfect fit for your boots and skis. There is no reason to consider any other sports shop.

    David and Rosalie Snowmass Village
  • My ski mornings always get off to a great start when I enter Snowmass Sports to pick up my equipment! With its premier location slope-side at the end of the Snowmass Mall, this 30 year old family owned shop is the only place in Snowmass Village to go for all skiing/boarding needs. My family and I have been coming back for over 20 years.

    Goldie State College PA and Snowmass Village, CO
  • It wouldn’t be a family ski trip to the four mountains of Aspen, Colorado without a stop at Snowmass Sports to fill our equipment needs. Snowmass Sports is a second-generation family-owned business, staffed with knowledgeable sales associates and technicians who know how to properly access and fit all levels of snow sports enthusiasts. Snowmass Sports’ ski-in, ski-out location on the Snowmass Mall, makes it a quick and easy stop to exchange and add/subtract equipment, gear, and clothing should snow and weather conditions change.

    Debbie Los Angeles, CA
  • Snowmass Sports is absolutely the best place to go for your ski rental (and other ski equipment and clothing needs). We have out-of-town guests (family and friends) staying with us almost every week during the ski season and we always take them to Snowmass Sports for their rentals. They have a very knowledgeable and friendly staff and the best location (slope side and right across from Starbucks).

    David and Rosalie Snowmass Village
  • Need swap our equipment during your day? With their slope-side location It’s easy because you can be back out on the mountain in a short amount of time. Plus free overnight storage for rental customers is the best, to rack your skis there at night and not have to carry them back and forth every day.

    Debbie Los Angeles, CA
  • Special service on my new pair of skis. Above and beyond. Best ski shop in Snowmass. Highly recommend to my ski clients and anyone needing anything associated with skiing. Many thanks, Snowmass Sports!

    ‎Guy DeCarlo  Snowmass Ski Pro and Long Time Local


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